Where USPS can’t find a PO Box that exists

So I’ve been trying to send a piece of mail to a PO Box in Cranston, RI. Shouldn’t be too difficult. My zip is 02909, the PO Box is in 02910. By pure numerical order it’s right next door.

But get this – the destination post office REJECTED it saying Addressee Unknown. Uh – the PO Box was CLEARLY printed on the envelope. But the routing is weird – it went 02909 –> 02904 –> 02907 –> 02910. That’s some pretty inefficient routing guys! But better note the top few lines – Shrewsbury, MA! that must be the mail piece coming back to me.

I think the problem is the 02907 facility – it sorts mail for 02905, 02907 and 02910. I think they’re mistakenly marking it in some way as non-existent even though according to USPS web site the PO Box exists in 02910. Submitting complaints online gets my LOCAL post office calling me explaining all this. There is obviously a problem in the sort chain though.

And the only reason I have the tracking is the last one I sent using regisered/return receipt requested. So I get full track on it.

Come on USPS – my next tactic is to send a parcel with track. That should be interesting to see if there’s any difference in their sorting – in fact I know there will be. But if it gets to the PO Box I just start sending Priority flat packs from now on.

But all of this sort of exposes something I hadn’t really thought about. The modern post office is just slightly a cluster fuck.

January 25, 2014 , 11:08 am

Processed through USPS Sort Facility

SHREWSBURY, MA 01546 

January 24, 2014

Depart USPS Sort Facility

SHREWSBURY, MA 01546 

January 24, 2014 , 4:25 pm

Processed through USPS Sort Facility

SHREWSBURY, MA 01546 

January 23, 2014 , 10:42 am

Addressee Unknown

CRANSTON, RI 02910 

January 21, 2014 , 8:53 am

Out for Delivery

PROVIDENCE, RI 02907 

January 21, 2014 , 8:43 am

Sorting Complete

PROVIDENCE, RI 02907 

January 21, 2014 , 8:07 am

Processed at USPS Origin Sort Facility

PROVIDENCE, RI 02907 

January 21, 2014 , 8:02 am

Arrival at Unit

PROVIDENCE, RI 02907 

January 19, 2014

Depart USPS Sort Facility

PROVIDENCE, RI 02904 

January 18, 2014 , 10:50 pm

Processed at USPS Origin Sort Facility

PROVIDENCE, RI 02904 

January 18, 2014 , 11:14 am

Acceptance

PROVIDENCE, RI 02909 

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