Another reason I can’t stand UPS

So I’m awaiting some documents I need for a legal matter – to wit a death certificate. It was sent next day. And UPS as we are all familiar with by now, is Shit Wrapped in Chiffon.

Why?

They say this on the track page:
“Wednesday, 02/01/2017, by 3:00 P.M.(by end of day for residential deliveries)”

Now I’ve been round the block with UPS on what the term “end of day” means. I’ve gotten a moving target of answers from calling UPS, some say 7PM, some 8PM, some 9PM. This makes me highly suspicious that there’s no intention of delivering those documents today.

In addition the documents were sent as signature required. Now I have a long standing agreement with UPS that I don’t care if it’s marked signature required, they are to waive all of that. This was my previous conversation with UPS President office where I called them inept and idiotic. Of course now I know which cage I must rattle when dealing with UPS.

So I’m almost guaranteeing that I will NOT receive those documents today. Around 6PM I’ll have one of their irritating InfoNotice’s on my door and the exception will show up on the tracking page. They’ve done it before, they’ll do it again. And I’ve caught them on video doing it.

 

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