Tag: Cox Communications

Yet another reason to hate Cox Communications

Here I am, paying through the nose for phone, net and TV with HBO. So a cox mailer comes in and it says “Pay only $79.99 or more.” But here’s the kicker – I’m paying $15 a month for HBO (I checked an old bill from 7 years ago, it was $5 then!). But the package they are offering to new customers – INCLUDES free HBO for two years. Ut si!

And I found out something else – cox outbound SMTP – if you send a certain volume of email – it blocks port 25 for three hours. So no bulk mailing. Well you can, but you can get about 1,500 emails out in about an hours time, then you get shut off for three hours. So it now effectively takes 4 hours to do 1,500 emails – or if we extrapolate because I know we’re queuing up a little over 20,000 emails. 

But fortunately to the rescue – Bluehost has SSL secured tunnels to their SMTP side. Glory be!

It’s funny – I was asked what would it take to get Cox to allow bulk email for a political campaign? I’ll tell you, pay a few hundred a month for their business class service. And where the campaign is located there is NO choice – it’s Cox or nothing.


But like I said, we figured end run around that one.

It’s funny – but Cox has a devil may care attitude about it’s long time customers. Part of it is because they KNOW you’re locked in. In my case I’ve got a total of two choices – Cox or Verizon. And in my case I have a burning hatred of Verizon to begin with. But Cox doesn’t offer any customer loyalty bonus, nothing. They’ve been overcharging me for years. I think they owe me a little bit back.

Cox will forever be the underdog

I say this because I’ve been a Cox Communications customer for many years. And my experience with Verizon was far less than stellar for both residential and commercial services.

But I have to laugh every time Cox tries to say they’re improving my TV service. The latest is this:
ImageNotice anything? Yeah – only available for IOS.  No Android app. Really Cox? I mean just based on my blog stats and pro site stats I don’t get a whole lot of IOS visits, but I do get a lot of Android visitors. And I’ve talked to friends that blog and have personal web sites and they concur – it’s mostly a Windows and Android world out there.

But Cox Communications – the perpetual underdog ignores that a pretty good majority of their customers who are using Android devices and writes the $*#(*@# IOS app instead. Nice going assholes.

Things that cross in the mail

I had neglected to pay my Cox bill last month. But this week I went on the web site and paid the bill. Today I get a notice in the mail that says I owed them but the date tells me this was generated prior to my making the payment online.

But the notice had other interesting information. I’m paying $146 a month for cable, net and phone.

The notice actually broke it down:

Each month I pay:
$93.02 For Advanced TV

$23.47 For Net Service (50mpbs)

$30.42 for Phone Service

First off the net service. Prior to getting the full raft I had only net service and was paying $60 a month for that. So tell me, how does it drop to roughly 1/3 the cost for the same service?

The phone – $30.42 a month for a plain old telephone line with no voicemail is a bit on the pricey side.

But the video – $93.02 per month – are they fucking kidding me? Can you guess which services are going to get kicked to the curb sooner than later?

TV: Something I noticed

So I had thought I might drop the Cox video service some time ago. But what kept me from doing so was that Keyron likes it for background noise.

But I noticed something the past few days. The TV has remained OFF. Net video has finally replaced the television.

If this continues on I may well tell Cox to shove their so called Advanced TV service at $90 per month straight up Hershey Highway!

I’ll pay the $60 a month for the net service because to me that has more utility than a television service. I can for example, post to my blog, chat on IRC, get nntp news feeds, RSS feeds, YouTube, Netflix, Hulu, etc. It’s funny – I was lamenting that Netflix only had The Twilight Zone when my favorite was the Outer Limits, the 1960’s version. And I note Hulu has the whole series, both the 1960’s and 1990’s versions.

Woops, update. The TV just got turned on damn it.

More on Cox TV Service

Well, I have been watching the stats on my post about ditching them. And I note that based on the number of hits I’m getting per day, we could if we all told Cox to fuck off on video services, cost them close to $10 Million a year.

So do it! Ditch them! Go with Roku, Amazon Video, Hulu+ and Netflix. It’s cheaper in the long run, less than 1/3rd the cost of Cox.

Lets hit them where it counts – in the pocketbook. And thanks for reading!

Something I noted

That my post about Cox and their ever rising video prices is being hit by A LOT of Cox subscribers.

Good – I hope I starve Cox of some revenue. Maybe then they’ll get the hint.

Put it this way, 49 hits for that post yesterday. Overall that post has been hit 350 which represents a revenue drop of about $28,000 dollars a month, or $336,000 a year.

And I’m pretty sure the post is starting to resonate. Good, Cox should know better than to piss off bloggers.

Seriously – they’ve made some pretty ludicrous claims that power costs have gone up, etc. But I pay for electricity too and overall the rate has stayed the same for years now.

Sure, the carriage charges get ridiculous but I shouldn’t have to pay or Cox’s poorly managed video service choices. For example, I could give two shits about all the sports channels in the lineup. But I get them anyhow because you cannot avoid it.

But that will change soon. I ordered the Roku device.